Sep 3, 2010

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Subject : eCRM In Banking
Advisors Of G-CEM Reply To Member's Question




T.C. Gan, Director, Business Solutions, Onyx Software Asia Pte Ltd

www.greaterchinacrm.org


InfoTalk announced the formation of a close partnership with Beijing HollySys to jointly develop speech-activated applications for the industrial control automation market. InfoTalk and HollySys have been working together in the industrial control area and have successfully launched tangible speech applications in the industry. Through this alliance, InfoTalk's multilingual conversational speech understanding technology will continue to be employed in HollySys' industrial control automation enquiry systems, including the power control center with integrated control automation system on power supply, environmental control and fire alarm, environmental control centers, equipment overhaul centers, station supervision centers and local power substation supervision centers. By simply speaking out the instruction through any telephone, users can easily look for operational status of industrial equipment, supervise operational processes and results, monitor instruction reports on operational steps, and master the comprehensive operational status of the whole system.
Users Can Closely Monitor The Equipment And System Status Anytime, Anytime

In July, 2001, the speech-activated control system and Instrumentation of Qinshan nuclear power station, a large pressurized water reactor nuclear power station, supplied by HollySys and powered by InfoTalk was highly praised by the professional technical assessment specialists of the Ministry of Information Industry on behalf of State Economics and Trade Committee. The endorsement from the Committee reinforces that the operational efficiency of industrial equipment can be further enhanced by the highly natural interface of speech-activated systems. Users can closely monitor the equipment and system status anytime, anytime.

"HollySys has been working in the development and manufacturing of automation control solutions and is committed to upgrading traditional industries with high technology," said Wei Xiao-dong, Deputy Chief Engineer of HollySys. "Applying InfoTalk's advanced speech technology in industrial control automation enquiry has provided a brand new approach to the industrial control market. There is no doubt that speech technology will be popularly used in modern industry control automation."

Industrial Control Market Has Been Growing Rapidly In China

In recent years, the industrial control market has been growing rapidly in China and has received world recognition. The market value of the industrial control system in China reached RMB 20 billion by the end of 2000. Industrial automation control has been appointed as one of the key development in the high technology arena in the 10th Five Years' Development Proposal for Machine-building Industry. It is believed that the related software and hardware markets in the industry will grow rapidly.

"We are very optimistic about the future of the cooperation with HollySys. HollySys is a recognized enterprise in the China industry control market, with solid technology background and experience and credibility," said Dr. Alex Leung, CEO of InfoTalk. "InfoTalk has been striving for the best to promote the application and development of speech technology in different industries. Our advanced speech technology can be used in a variety of industries, including telecom, internet, travel and transportation, finance and securities, medical and health care and public utilities. The cooperation with HollySys enriches the usage of InfoTalk's speech technology, and we are confident that the future of speech applications in the industrial control area will be prosperous."


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