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| Oracle Corporation (NASDAQ: ORCL) is still at the head of the pack. Oracle technology can be found in nearly every industry around the world and in the offices of 98 of the Fortune 100 companies. Oracle has more over 230,000 customers in more than 140 countries. Headquartered in Redwood Shores, California, USA, it has more than 50,000 employees worldwide. Total revenue in fiscal year 2005 was US$ 11.8 billion. Oracle entered China in 1989 via a local partner. In July 1991, after two years of striving and thriving, Oracle became one of the first global software vendors to formally establish a presence in China as a wholly - owned foreign enterprise. With the establishment of Oracle China (registered as Beijing Oracle Software Systems Co., Ltd.), Oracle embarked on a new chapter in its presence in China. With more than 900 employees working in five major locations (Beijing, Shanghai, Guangzhou, Chengdu and Shenzhen), Oracle China offers database, middleware, application products as well as related consulting, education and support services. |
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| 800 TeleServices Founded in 1997, is a leading provider of outsourcing customer contact services and Customer Relationship Management (CRM) solutions to multinationals and industrial leaders.We provide- 800 our clients with a full range of customer services through multiple communications channels to help clients identify, acquire, retain, service, measure and maximize the lifetime value of their customer relationships. We were the first company who provided round - the - clock teleservices in Hong Kong - 800 and the first company who supported services in the Greater China region. Right now, we already expanded our operations to key major areas in the Asia Pacific region including Shanghai, Singapore, Taiwan and Dalian. Our experiences in the call center operations including regional customer service hotline, both inbound and outbound sales transactions, escalation and timely response to customer enquiry. Our call center currently support seven languages including Cantonese, Mandarin, Minanese, English, Japanese, German and French- 800 . Through providing first class contact center solutions, we have accomplished over 400 projects over a broad spectrum of industries. The essence of our solution is to provide personalized one - stop customer service with the support of state - of - the - art technology via- 800 multiple contact channels including voice, fax and internet. Each of our Customer Relations Officers (CROs) is armed with proven track records and selected through the strictest quality assurance criteria. Managing by a team of industry renowned leaders and executed by a group of professional Customer Relations Officers, we provide the best combination of people, process and technology in assisting our clients to approach their business success. Through our affiliate business partners in Tokyo and United States, 800 TeleServices further provide service in Japan and United States. |
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| SmartClub is a coalition loyalty program, operated in partnership with China 's Public Transportation Card companies, McDonalds, First Data Corporation, Sony Music, Allianz Insurance, eLong Travel, Chow Tai Fok, and Quest Sports - SmartClub . These partners outsource management of their retail loyalty and CRM programs to SmartClub and get a ready - to - go points / rewards - SmartClub system with advanced data - profiling and direct marketing - SmartClub capabilities. SmartClub integrates with public transportation smartcards, bank cards and retailers' own VIP cards to track purchases. With a sophisticated data query and campaign management engine, SmartClub's partners can search the member database and get a clear and reliable picture of who their consumers are and what, where and when they buy. Partners can also design targeted email, SMS or direct mail campaigns to their consumers and track results, from campaign launch to impact on sales, all in real time! SmartClub is also partnering with e - commerce and content sites to - SmartClub allow their members to earn SmartPoints, hence enabling its members to earn points BOTH online AND offline. Members can use their points to redeem for physical rewards like MP3 players, mobile phones, shopping coupons and movie tickets. They can also use their points for online dating services, games and mobile downloads. SmartClub also manages own branded/private label loyalty programs for major brands and retailers. |
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SAPFounded in 1972 and headquartered in Walldorf, Germany, SAP is the world's largest enterprise management and collaborative business solution provider, as well as the world¡¯s third-largest ISV (independent software vendor). Currently, over 24,450 users are operating more than 84,000 sets of SAP software across over 120 countries. Over 80% of Fortune 500 enterprises can benefit from SAP management solutions. SAP has branches in more than 50 countries and is listed on several exchanges, including the Frankfurt Stock Exchange and the New York Stock Exchange.
Early in 1980s, SAP had cooperated with China¡¯s SOEs (state-owned enterprises) and achieved successful experiences. In late 1994, SAP set up a representative office. In 1995, SAP China was founded. In 1996 and 1997, SAP successively established branch companies in Shanghai and Guangzhou. As the leader in China¡¯s business solutions market, SAP has gained a market share of 30%, with the annual achievements reaching a growth rate of over 50%.
More information at http://www.sap.com/ |
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Accentiv¡¯a subsidiary of Accor Services, is a relationship marketing specialist providing enterprises professional services to plan and manage Motivation & Loyalty programs. The goal is to provide companies with a solution that is tailor-made to meet their specific requirements. By identifying the desired behavior, Accentiv will design and manage customized solutions that strengthen the client¡¯s brand recognition, and establish closer and lasting relationships with its target customers, channel partners and employees and their market segment. Accentiv¡¯ has operations in 9 countries.
Accor Services, one of the core businesses of Accor Group, is a world leader in the field of Services for companies and public institutions. With 19 million daily users, Accor Services has presence in 36 countries in 5 continents. In 2004, Accor Services achieved an issued volume of 7,101 million euros and revenue of 507 million euros.
More information at http://www.accorservices.com |
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LENOS SOFTWARE is total enterprise event marketing CRM to enable companies to make the most of these powerful touch-points. Lenos Software is a self service solution for delivering dramatic operational efficiency while leveraging customer intelligence to provide revenue and lead generation.
Customer events--conferences, meetings, training, and education--are among the most important programs for boosting customer insight, intimacy, and to drive revenue.
More information at http://www.lenos.com |
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| Premier English Newspaper |
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Shanghai Daily Launched by the Wenhui - Xinmin United Press Group on October 1st, 1999, Shanghai Daily was the first English language newspaper in Shanghai and the Yangtze River Delta. Today, it serves as a must - read for a dynamic region that is gaining prominence as a vital player in the global economy.
More information at http://www.shanghaidaily.com |
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Manager is the pioneering Chinese - language management publication in the People¡¯s - Manager . Over more than a decade of development, we have grown into China¡¯s most influential monthly - Manager covering global trends in management practice and business strategy. Manager possesses a monthly readership of 191£¬556 by BPA - Manager and is circulated in mainland China, Hong Kong, Macao and Singapore.
Together with China's business leaders, Manager is keenly concerned with the challenges and opportunities that come hand - in - hand with globalization - Manager and entry into the World Trade Organization. The China - based manager faces - Manager a business environment which is more unpredictable than ever before. Competition and cooperation, liberalization and protectionism, innovation and tradition, confrontation and harmony _ all these seeming contradictions co - exist in - Manager every instant of business life in China today. Our wisdom, courage and patience are being challenged, and Manager is here to offer management tools, business strategies and inspiration - Manager .
More information at http://www.sino - manager.com |
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| The Wall Street Journal Briefing Crucial insights for your success in China
Discover how to overcome the business challenges in today's China - from major economic and political trends to new appointments and investment deals.
Click here to know more. |
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China Computer Users is a full color weekly publication sponsored by the Ministry of Information industry and published by CCID. It's the official publication of the China Computer Users Association . The magazine was founded in 1985. It's one of the most influential publications in the IT sector in China.The aim of China Computer - CCU Users is to serve the customers, to take foot in the application, to spread new knowledge, to act as a promoter for the complete integration of IT and its application, and to build a bridge between the suppliers and the innovative applications of users in the e - era - CCU .
More information at http://www.ccu.com.cn |
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21st Century Business Review has started Publication On 1 September 2004, The Magazine Is Published Honorably By 21st Century Media Group - The Most Leading And - 21CBR Influential Media Group In China. It Is Also The Sister Media Of 21st Century Business Herald.
21st CENTURY BUSINESS REVIEW Following Local Practice And Deliver International Ideas To Our Readers. We Offering Insights, Initiatives And Visions Of Global Business; And Focusing On Real Concern Of The Business Leaders And Enterprise Management With Our Unique Working Philosophy.
More information at http://www.21cbr.com |
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MBT China - Designed for China's - MBT system decision makers, provides the most advanced information from the global view.
MBT China includes Technology up Front£¬Manufacturing Infor - mation Forum - MBT £¬Star Solution Provider, and Operations Cons - trains and Opportunities, among others - MBT. Articles will cover Business Performance, Integration Management, Security and Supervising, and Customer Relations Management.These are - MBT, opinions, and experiences presented in their own language, and maintain significance to the whole sector.
The enterprise system is the business strategy.
The enterprise system is the key IT decision.
MBT China will incorporate content from the world famous brand MBT
in the US, while addressing the particular needs of the information industry in China with 20,000 controlled circulation.
More information at http://www.mbtmag.com.cn |
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Shanghai Golf Culture & Media Co., Ltd Is a professional company - Golf with following business area:
Professional golf medias(News &TV) - Golf,golf events, PR actives. Since it¡¯s founding - Golf, it has provided its service to certain famous brands through the profile of integrated PR and communication.
From 1999, the company has - Golf consecutively arranged the medias for Volvo China Open - Golf, organized nearly 100 media agencies including overseas and domestic professional golf medias to involve in Volvo China Open.
In the last several years - Golf, the company has more than 40 golf events either Golf Show champion, festival of Huangshan Golf Culture in greater Shanghai area.
Organized by Wenhui - xinmin - Golf United Press Group and ¡¶Shanghai Wednesday¡·, ¡¶Golf Wednesday¡·is the unique golf newspaper in the Eastern region of China. The contents are as followed:
Circumstance about Golf events worldwide
Personnel interviews - Golf with famous golf player
Fashionable city life , metropolitan landscape
Golf strategies presentation
More information at http://www.golfshow.cn |
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China Business Review Viewing Business of China. As a monthly published high - end financial - CBR and economic magazine, we base on the domestic business cases, refine Chinese style management which rooted under the native culture values and try our best to make it operational as well as full of global experiences. For our readers, they are backbones of society, well - educated, with good salary - CBR and high position. And now, the number of our circulation is as high as 87 thousand/month.
More information at http://www.chinacbr.com.
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Harvard Business Review (Chinese edition)is the world's leading management magazine and the flagship publication of Harvard Business School.Over the 80 years - HBR since its first issue in 1922, HBR has - HBR been dedicated to creating and spreading breakthrough ideas and best practices of business thinkers and leaders around the world.HBR has stood - HBR out from the crowd as the best source of new ideas for those who are creating,leading and - HBR transforming business. As The Economist says,"HBR single - handedly sets the agenda for business in the world today."The Chinese edition of HBR is published monthly in China with exclusive authorization from Harvard Business School Publishing. The Chinese edition is almost in synchrony with its English edition together with substantial coverage of local contents - ideas and concepts that are directly related to management issues in China. As the most cutting - edge and insightful management magazine in China, HBR Chinese edition is committed to delivering newest and most powerful ideas to Chinese business leaders and helping them to sustain their competitive edge in the market place.
More information at http://www.hbrchina.com |
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ITtoolboxsupports decision making throughout the IT lifecycle by linking together millions of IT experts and information from thousands of leading sources. Powered by collaborative tools such as discussion groups, blogs, and wiki, the ITtoolbox network provides practical solutions from the IT community for use in the IT workplace.
More information at http://www.hbrchina.com |
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