Overview Speakers Agenda Awards Certificate Organizers Sponsors Reg
  Organizers
GCCRM
GCCRM is an independent customer management organization founded in 2001.Through evaluation, enhancement and benchmark with best practices, GCCRM helps to roadmap organizations' customer management success - where they are, where to go and how to get there. GCCRM offers trainings, certificate programs, research and methodologies in the domain expertise of CRM / CVM / CEM.GCCRM also runs a bilingual portal www.gccrm.com with 93,000+ members all over the world and a Customer Management Professional Club (CMPC) http://cmpc.gccrm.com.

CRMGuru.com
CRMGuru.com is the world's largest industry portal for business leaders to learn about the art and science of Customer Relationship Management (CRM). CRMGuru's mission is to help marketing, sales and service executives succeed with CRM through insightful articles, newsletters and discussions; interactions with CRMGuru panelists; industry benchmark reports; and an annual CRM thought - leader Summit. The portal serves more than 300,000 newsletter subscribers and site visitors each month from 200 countries worldwide.
More information at: http://www.crmguru.com.

  Supporting Organizations
CRMA
The CRM Association U.S. exists to help vendors and their customers collaborate and grow in their ability to deliver positive customer experiences that provide a mutual business value return. We represent the CRM industry and all its constituents, not only as promoters of knowledge and information, but as an action - oriented - CRMA association aimed at advocating the interests of customer relationship management and its institutions. Those constituents include practitioners, vendors, integrators, management consultants, boutique specialists, evangelists, analysts, pundits, bloggers, academicians, and authors. We will provide members with the tools they need to enrich - CRMA and improve the customer experience ?C be it the member's - CRMA direct customers or the customers of the member's customers.
More information at http://crmassociation.org/.

CCIA
Call Center Industry Association (CCIA) is a not for profit organization that is run by industry professionals on a voluntary basis.The main objectives of the organization is to promote and give recognition to the Call Center industry in Thailand; to actively promote continuous professional development of contact centre professionals; to provide professional standards and skills recognition, to provide research and benchmarking data and to provide a forum for knowledge sharing and networking across the industry.It is a forum - CCIA for members with access to formal and informal education including CallCenter skills recognition, and promotes communication between call center product and service vendors.
More information at http://www.ccia.or.th/.

TechTarget
TechTarget publishes integrated media that enable information - technology (IT) - TechTarget marketers to reach targeted communities of IT professionals and executives in all phases of the technology purchase process. Through its ROI - focused media and - TechTarget events and results - driven lead - generation and lead - management services. - TechTarget helps marketers generate qualified sales leads, shorten sales cycles and grow revenues. More than four million enterprise IT professionals rely on TechTarget media for the expert and peer advice, vendor - independent analysis of - TechTarget news and events, and strategic insight that helps them solve tough IT challenges and select the best IT products and services. More than 2,500 advertisers, including the leading IT companies in the world - among them, IBM - TechTarget , Microsoft, HP, Cisco, Oracle, Sun Microsystems, and Intel - use highly - TechTarget effective media to reach the most qualified IT buyers and executives.
More information at http://www.techtarget.com/.

AARM
AARM is a worldwide network of business associates and executives who are deeply involved in CRM, BPM, and related subject areas. Since mid nineties this North American network has flourished internationally and our network members and participants have experienced valuable knowledge-transfer, especially our P.CRM recognized certification program.
We provide a worldwide forum for the development, understanding and communication of the principles and disciplines of CRM and BPM. Senior representatives from organizations in a wide array of product and service industries provide a unique forum for individuals wishing to understand and apply key strategic and tactical dimensions of CRM/BPM. Whether you're an SME or multinational enterprise, you stand to benefit from your association with peers and like-minded professionals and business owners.
More information at http://www.aarm.org.

WAA
WAA "The Web Analytics Association unites and fosters the interests of industry practitioners, vendors, consultants and educators who use, sell, install, implement, consult, teach or train in the filed of web analytics. Our members enjoy several benefits, and several types of membership options. Academics, Professionals, and several types of Corporate Memberships, we invite everyone who has a vested interest in the field of web analytics to participate!"
More information at http://www.webanalyticsassociation.org/.
  
2001-2007 GCCRM All Rights Reserved.