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Global Customer Experience Management Certification Program
Jan 28-29, 2010 in Hong Kong |
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Global CEM Certification Program is designed and co-delivered by 15 G-CEM International Partners from North America, Europe and Asia. Endorsed by 9 leading authorities from different continents, the program has...full
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Global Customer Experience Management Certification Program
Dec 2-3, 2009 in London |
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Global CEM Certification Program is designed and co-delivered by 15 G-CEM International Partners from North America, Europe and Asia. Endorsed by 9 leading authorities from different continents, the program has...full
story |
TCE (Total Customer Experience) Model Building e-Workshop for Financial Services
November 27, 2009 GMT 09:00-10:30 |
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TCE Model Building e-Workshop is designed to help Marketing, Sales and Service Executives build a TCE model to monitor, manage, and enhance the total customer experience across multiple channels and touch-points... full
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