Jul 25, 2008

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  Global Starbucks In-store Experience Survey Report 

This research is co-organized by GCCRM and CustomerThink.The survey starts from September 20, 2007 and ends on October 8, 2007. We received 3,865 valid responses. The guiding principles and the tools for design, execution and analysis of this research are based on the U.S. patent-pending Branded Customer Experience Management Method and the U.S. patent-pending Customer Experience X-VOC Research Method.

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